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Dealing with Client Conflict with John Flynn and Walter Cornett
April 23, 2019 @ 8:00 am - 9:30 am
Do you freeze when a client calls to complain? Would you like to turn those complaints into opportunities?
John has many years experience at many different levels dealing with just this and has done a great job of formulating this into a handful of great exercises and tips to help you too.
Everyone is welcome to join us for this open educational opportunity brought to you by WAM.